| Scorer® is
the collection tool for today’s healthcare providers
of patient healthcare services.
| Better
Information equals Higher Collections |
The Scorer® collection tool
helps the Registration Representative in two ways:
- Determine the best collection approach to use with each
patient they register.
- Validate important information supplied by the patient/guarantor
In addition, the Scorer®
provides significant help in determining the best approach
to collect Self-Pay balances after insurance has paid or denied.
Point of Registration
The Registration Representative will have convenient real-time
access to valuable demographic information on the patient
being registered. They can review the information being presented
and ask questions of comparison, make corrections, continue
the registration and then, with confidence, ask for payment
or appropriately refer the patient for financial assistance.
Having this information displayed while talking to the patient/guarantor
instills collection confidence in the Representative. This
significantly increases the accuracy of patient/guarantor
demographics, which is important to the collection process
for any balance not collected at time of service.
Self-Pay or Self-Pay Balance
After Insurance The Billing Representative reviews the account
to see if the Scorer® was run. And, if not, runs it to
help determine whether statements, letters, phone calls or
outsourcing is the most cost efficient method of collection.
If the score is low, there is no need to waste time and money.
If the patient/guarantor does not qualify for Medicaid/Government
Programs or Charity, send your first statement. If no response,
send a Final Notice and then refer to your Bad Debt agency
if payment is not received.
|
Real time access
to accurate information equals
higher collections.
Benefits
to Healthcare Providers
>> Increased
registration accuracy equals higher overall collections
>> Increased
employee confidence results in less resistance to asking
for money
>> Higher
employee morale with the Scorer®
- collecting money is directly related to a patient/guarantors
ability to pay
>> Less
follow-up employee time spent on non-productive accounts
>> Lower
bad debt and potential increase in charity
|
